Privacy policy
Privacy policy
This page explains what data we collect when you visit seraventi.com or buy there, what we use it for and what rights you have.
What we collect
When you order: name, delivery and billing address, email address, phone number and what is needed for payment. We do not see your full payment details — they are handled directly by the payment provider.
When you visit the site: IP address, device and browser, the pages you open, and cookies and similar technologies.
What we use it for
- fulfilling and shipping your order and keeping you informed
- answering your questions
- preventing fraud
- improving the site
- showing newsletters and ads, if you have consented
Legal basis
Performance of the purchase contract, your consent for newsletters and marketing cookies, our legitimate interest in preventing fraud, and statutory record-keeping duties.
Who receives it
Only the providers we need to run the shop: Shopify as the shop platform, the payment provider, the carrier, Judge.me for reviews, and Meta and Google for advertising and statistics, if you have consented. Data may then also be processed outside the EU, covered by the EU Standard Contractual Clauses.
How long we keep it
Order data for as long as tax and accounting law require. Newsletter data until you unsubscribe.
Your rights
You have the right of access, rectification, erasure, restriction of processing, data portability and objection, and you can withdraw a consent at any time. Write to info@seraventi.com. You may also complain to the data protection authority in your country.
Cookies
Necessary cookies are required for the shop to work. All others we set only with your consent, and you can change your choice whenever you like.
Contact
info@seraventi.com